Thursday, April 3, 2008

The Speaker-Listener Technique

Hello everybody! Please excuse the delay. Below is a refresher on the speaker-listener technique (Please practice this throughout the week):

Speaker/Listener Technique

Rules for the Speaker:
1. Speak for yourself. Don’t mind-read!
2. Keep statements brief. Don’t go on and
3. Stop to let the Listener paraphrase.

Rules for the Listener:
1. Paraphrase what you hear.
2. Focus on the Speaker’s message.
Don’t rebut.

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